Support Request

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Commercial

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Commercial Support Request

If you do not have your Gym Ref No, please email service@pbmfitness.com.au or call 1300 760 601.

Are you a Commercial Customer or dealer? *

Commercial Customer
Dealer

First Name:

Last Name:

Email:

Contact Phone:

Gym Ref No:

Serial Number:
(or SU Ref Number)

I can't locate my Serial Number

Submitting this form with your serial number will allow us to service your equipment promptly. If you cannot locate your serial number a service support officer will contact you to assist.

Brand:

Model:

Your support request:

Action taken to date:

Please enter as much information as possible, as this will assist us to help you in a prompt manner.

Note: Fields with an * are required to be completed.

You will have the opportunity to print this form after you have pressed the submit button

Commercial Customers Please note:

A Web reference number will be emailed to you within 30 minutes.
A support Officer will contact you within 24 hours and provide a Job Reference Number.
If the above does not occur within a timely manner please email service@pbmfitness.com.au

For further clarification of the support system please click the help button on the main support page